E-tailing

Customer experience assessment for e-tailers

Case studies | Oct, 2017

Our client one of the largest e-tailing players in India wanted to benchmark its customer satisfaction with the competitors and understand the satisfaction across key par...

Due diligence on Furniture e-tailing market in India for a PE Fund

Case studies | Oct, 2017

The client was a private equity fund who wanted to understand the furniture e-tailing market landscape in India. RedSeer helped them perform due diligence on the industry...

Delivery Performance Assessment Of E-tailers In India

Case studies | Oct, 2017

  Our client, one of the largest e-tailing players in India, wanted to benchmark its delivery performance with the competitors. The client also wanted to understand ...

RedSeer Etailing Leadership Index (ELI) Q2-2017

leadership_index | Jul, 2017

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

E-tailing Festive GMV | How has the Category Mix Changed?

graphs | Jul, 2017

  Report from E-tailing festive months. October’16: Electronics dominated the month due to high discounts on Mobiles and Large Appliances by top players coupled w...

E-tailers See 20% Faster Delivery Speed Post Festive Quarter

graphs | Jun, 2017

  Report on Indian E-tailing Industry from Q1 CY’17. Reduced operational load on the industry in Q1’17 led to shorter delivery times. Shipments handled by in...

Share of Fast Deliveries in E-tailing Jumped up by 500 bps from Q1 CY...

graphs | Jun, 2017

  Report on Indian E-tailing Industry from Q1 CY’17. Orders getting delivered within 2 days in Q1’17 continued to increase. Reduced load on supply in Q1’17...

Amazon Prime Customers Twice as Satisfied

graphs | Jun, 2017

  Report on Indian E-tailing Industry from Q1 CY’17. Prime members have much higher satisfaction compared to non-prime members for quick delivery, which is ...

E-tailing in India – Q1CY’17 performance review

reports | May, 2017

This document covers the performance of Indian E-tailing Industry for Q1 Calendar Year 2017 covering it from business metrics, consumer, seller and delivery performance s...

Key observations on Amazon Prime

articles | Apr, 2017

This document covers a brief perspective on Amazon prime covering its adoption, consumer behaviour, prime delivery experience and consumer satisfaction. DOWNLOAD HERE...

RedSeer Etailing Leadership Index (ELI) Q1-2017

leadership_index | Apr, 2017

Etailing Leadership Index (ELI) for the Jan-Mar quarter. The index is a view on how customers perceive the e-tailing platform and do not represent the market share dyna...

Online Mobile selling insights from OND-16

articles | Feb, 2017

This document covers insights on online mobile sales from Q4CY’16. DOWNLOAD HERE

E-tailing in India – 2016 year end performance review

reports | Feb, 2017

This document covers the performance of Indian E-tailing Industry for the year 2016 covering it from business metrics, consumer, seller and delivery performance side. DOW...

How was 2016 for the Indian e-tailing industry?

articles | Jan, 2017

This document is an article which answers how the year 2016 was for the e-tailing industry in India. DOWNLOAD HERE

RedSeer Etailing Leadership Index (ELI) Q4-2016

leadership_index | Jan, 2017

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

Amazon IHS Program – Disrupting the last mile of e-commerce logi...

articles | Jan, 2017

The challenge Inspite of increasing deployment of technologies over the last few years, the Indian e-tailing industry continues to face trouble on multiple metrics of sup...

E-tailing private labels accounting for less than 10% of the overall G...

graphs | Dec, 2016

This document is a chart which shows the growth of private labels in e-tailing, furniture e-tailing, fashion e-tailing and grocery e-tailing in India. DOWNLOAD HERE...

E-tailing Industry Insights from Q4 CY16

articles | Dec, 2016

This document covers the keys trends of the e-tailing industry in Q4 calendar year 2016. It includes the key strategies implemented by the player in e-tailing space. DOWN...

Amazon vs Flipkart delivery speed

graphs | Dec, 2016

This document is a graph which depicts the difference in delivery performance between Amazon and Flipkart. DOWNLOAD HERE

E-tailing – Insights on Private Labels

graphs | Dec, 2016

This document is a graph covers the growth of private labels in e-tailing industry. DOWNLOAD HERE

MEA and india E-tailing Delivery Performance

graphs | Nov, 2016

This document is a chart that compares the delivery performance of top cities across India and Saudi Arabia. DOWNLOAD HERE

Flipkart leads the pack in in percentage of repeat customers

surveys | Oct, 2016

This document is a chart which covers the consumer buying behaviour with the various e-tailers highlighting the consumer repeat rate. DOWNLOAD HERE...

RedSeer Etailing Leadership Index (ELI) Q3-2016

leadership_index | Oct, 2016

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

RedSeer Etailing Leadership Index (ELI) Q2-2016

leadership_index | Jul, 2016

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

Rapid seller on-boarding leads to dip in quality of sellers

graphs | Jun, 2016

This document is a chart which depicts how the rapid on-boarding of sellers has let to the dip in quality of sellers. DOWNLOAD HERE...

Online appliances and lighting market exceeds US and China

graphs | May, 2016

This document is a chart which shows the growth of online sales of white goods, retail lighting and brown goods in India, US and China. DOWNLOAD HERE...

Key trends of online market

graphs | May, 2016

This document is a graph which shows what percentage of sales for e-tailing sellers in white goods, retail lighting and brown goods comes online. DOWNLOAD HERE...

Indian e-tailing growth trends Q1FY’15 to Q1FY’16

graphs | May, 2016

This document is a graph which shows the quarter performance of e-tailing industry for the fiscal year 2015-2016. DOWNLOAD HERE

The Indian lighting and appliances market is expected to reach ~USD 9 ...

graphs | May, 2016

This document is a graph which shows the expected growth rate of Indian lighting and appliances market. DOWNLOAD HERE

Seller satisfaction with online sales in lighting and appliance market...

surveys | May, 2016

This document is a chart which shows the satisfaction of white goods, retail lighting and brown goods sellers with online marketplace. DOWNLOAD HERE...

Mobile e-tailing opportunity in India

graphs | Feb, 2016

This document is a graph which depicts the growth of online mobile sales in India by 2020. DOWNLOAD HERE

Delivery performance of e-tailing industry

graphs | Feb, 2016

This document covers insights on the delivery performance of the Indian e-tailers for Nov-15, Dec,15 and Jan-16. DOWNLOAD HERE

Indian e-tailing industry grows by 120% from Dec-2014 to Dec-2015

graphs | Dec, 2015

This document is a graph which shows the growth of e-tailing industry from Dec-2014 to Dec-2015. DOWNLOAD HERE

App based shopping – The flavour of 2015 online sales

graphs | Nov, 2015

This document is a chart which shows the online shopping behaviour of consumers in the festive sales of October 2015. DOWNLOAD HERE...

Electronics and Fashion contributes to the festive sales of 2015

graphs | Nov, 2015

This document is a chart which shows the category-wise performance of e-tailing industry in the festive sales of October 2015. DOWNLOAD HERE...

Insights from Oct-15 e-tailing festive sales

graphs | Nov, 2015

This document is a chart which shows the performance of Indian e-tailers in the festive sales of October 2015. DOWNLOAD HERE

Oct-15 E-tailing Festive Sale Insights

articles | Oct, 2015

This document covers the performance of the e-tailers in the October 2015 festive season. DOWNLOAD HERE

Taking advantage of GST – Critical impact areas and implications

articles | Oct, 2015

Moving fast and being prepared for GST – A comprehensive guide for businesses to take action today to build competitive advantage in the light of GST implementation...

Rise of Consumer Businesses in India

articles | Oct, 2015

This document covers the rise of consumer business in India identifying the key success stories and growth mantras. DOWNLOAD HERE

RedSeer Perspective on e-seller credit needs

articles | Sep, 2015

This document covers a perspective on the credit needs of online marketplace sellers. DOWNLOAD HERE

Barriers to online shopping adoption

surveys | Aug, 2015

This document is a chart which shows the internet usage evolution curve including the reasons for not shopping online. DOWNLOAD HERE...

The story of Indian e-tailing, and how it is expected to evolve

articles | Jul, 2015

The Gold Rush of the new age   The idea of waging a war to capture market share in a booming economy like India is not new to companies. After the liberalisation of ...

E-tailing Market Trends

articles | Apr, 2015

This document covers insights on the e-tailing market in India, covering the key strategies implemented by the players. DOWNLOAD HERE...

The e-tailing revolution in India – the road to $100 billion-2015

articles | Mar, 2015

This document covers the journey of e-tailing in India covering the market segments key player GMV run rates, cash burn and discounts, category wise trends, supply chain ...

E-tailing – A seller Perspective

articles | Mar, 2015

Ths document covers the perspective of sellers towards the key e-tailing players in India. It includes the impact of selling online on sellers, the commissions charged by...

Growth of e-tailing market in India

articles | Mar, 2015

This document covers a perspective on the growth of e-tailing market in India covering both horizontal and vertical players. It also covers geographic trends, category-wi...

E-commerce seller perspective

articles | Mar, 2015

This document covers the behaviour of sellers across key categories with Amazon, Flipkart and Snapdeal. It also covers the perception of sellers towards these three brand...

Indian e-commerce consumer understanding

surveys | Mar, 2014

This document covers the insights of consumers towards the e-commerce market in India. DOWNLOAD HERE