
Indian E-Pharma – A Promising Vertical-led Market
1. The Indian e-tailing sector is mostly led by horizontals, but the share of verticals is expected to increase
Published on: Dec 2019

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Indian e-tailing market is currently led by horizontals, whereas verticals only constitute ~20% of the market. However, the vertical share is expected to rise to ~30% over the next 3 years.
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This increase is primarily driven by success of verticals in specialized e-tailing categories (like pharma, furniture, baby care, beauty & personal care and grocery), which require e-marketplaces to have specific & focused play. Across all these categories, verticals account for more than 50% of the market – furniture category is 60% vertical-led, while in case of prescription drugs (e-pharma category), verticals lead the entire market with 100% presence.
2. In E-pharma, verticals will continue to dominate the e-pharma sector over the next few years

- E-pharma has a unique supply chain and user experience demand, due to which, e-pharma marketplaces are required to have very differentiated operations and infrastructure. This includes having proper medical storage/inventory & expiry management systems, dealing with purchase complexities, having the right staff/personnel expertise and ensuring adherence to regulatory norms.
- As a result, vertical players, with their expertise-driven & focused approach, are successful in the field of prescription medicine delivery and drive the ~$720 Mn market. This domination of the e-pharma market by verticals is expected to continue over the next few years as well.

Written by
Kushal Bhatnagar
Associate Partner
Kushal has worked with funds as well as corporates across the eHealth, Hyperlocal, eGrocery, Fintech and beauty & personal care verticals. He gained immense experience in global healthcare consulting and has been able to bring that knowledge to build the digital healthcare practice here.
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