Cab Aggregators see a fall in driver cancellations in OND-17
The online cab industry has saw high driver side cancellations in the first half of 2017. This led to a fall in the consumer booking experience. The online cab aggregators hence took strict actions on cancellations by imposing hefty fines on the drivers, which led to a decline in cancellations in Q4’17. This is good news for the industry as it will boost the consumer satisfaction.