Bengaluru: With contactless deliveries and safety being the central theme for online fulfillments, Indian shoppers are increasingly moving away from using cash on delivery and are opting for pre-paid methods to order online.
The share of cash-on-delivery (COD) orders in India’s e-commerce shipments has reduced to 28% for months of August and September, as compared to 41% during pre-covid months, data procured from management consulting firm, according to data by consulting firm RedSeer.