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Oct, 2020     

Online shoppers turn away from cash-on-delivery

Livemint


Bengaluru: With contactless deliveries and safety being the central theme for online fulfillments, Indian shoppers are increasingly moving away from using cash on delivery and are opting for pre-paid methods to order online.

The share of cash-on-delivery (COD) orders in India’s e-commerce shipments has reduced to 28% for months of August and September, as compared to 41% during pre-covid months, data procured from management consulting firm, according to data by consulting firm RedSeer.

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