As the food-tech industry grows, customer segments are clearly visible with difference in behavior of the different customer cohorts Published on: Nov 2018 The ~15 Mn fo...

The festive month sale in 2018 has clocked a GMV of ~4.3 Bn which is a ~43% growth over the 2017 sale period   Published on: Nov 2018 India’s festive month saw the...

The hotel tech industry* has seen a QoQ growth of 8% in the number of rooms booked but a 2% increase in GBV owing to lower ARR by all players Published on: Nov 2018 The h...

‘Amazon effect’ in India and learnings for Indonesia   Amazon’s impending launch in Indonesia could lead to meaningful changes in the country’s ecomm...

Room for millennials in a $4 billion industry A report on the Indian mid segment hotel industry   As of FY 2018, the total room inventory in India reached ~2.64 mill...

Fintech: Funding in MENA fintech is led by lending and payment focused start-ups Published on: Oct 2018 Fintech based start-ups in the MENA region are seeing a lot of tra...

The online ticketing business clocking a quarterly revenue of USD ~28 Mn is seeing fierce competition among the top 2 players and is increasing focus on events   Pub...

India’s child care products market in FY18 is pegged at USD~22 Billion and is expected to grow at a CAGR of ~13% for next 5 years   Published on: Oct 2018 India’...

Online Retail : UAE & KSA are already behaving like a mature market in Online Services; Online Retail has still has a long way to go Published on: Oct 2018 UAE + KSA ...

UPI transactions have grown by 10X+ since last year to reach annualized run-rate of 2.5 Bn transactions with 25$ ATV   Published on: Oct 2018 When it comes to the di...

The vertical online fashion players have better unit economics compared to the same categories for the horizontals Published on: Oct 2018 The horizontals are still runnin...

Cab: After a first wave of rapid growth, MENA’s cab hailing market is ready for the next wave of expansion into smaller cities and realize its huge potential Published...

Tez has been quick in disrupting the market of UPI – leaving wallet lagging Published on: Mar 2018 Google Tez has disrupted the wallets market. With increase in mon...

E-Taxi: The online cab market has grown by 30% in the past 1 year with monthly bookings crossing 65 Mn and the emerging autos segment adding another 18 Mn rides Publishe...

Majority of the shipments in e-tailing come from fashion, FMCG and electronics and we expect this trend to continue Published on: Jun 2018 Th e-tailing shipments is large...

The industry predominantly gets its business from Metros Published on: Mar 2018 Metros contribute nearly 55-60% to the overall listings for the online real estate classif...

Milk has the highest frequency and the lowest margins in the daily essentials category Published on: May 2018 The online milk delivery business is growing fast in India. ...

We are proud to have powered the largest internet event in the country. The endorsement by Walmart is a validation of our deep insights and the watch over the Indian inte...

Online Furniture: Home and Furniture is expected to contribute $3 Bn to e-tailing GMV in 2020 Published on: Aug 2018 The online furniture category is expected to be a $3 ...

Over two-third consumers across platforms tend to buy online grocery once or twice a month  Published on: Jun 2018 The online grocery market is picking up fast. But ove...

The Indian online Beauty and Personal Care (BPC) market is growing at ~100% CAGR Published on: Jun 2018 The online BPC market is currently a $450 mn market and is growing...

News Aggregator: Online content in Indian languages is expected to be consumed by ~70% of the internet users by 2021 and this trend is reflected by news consumption patt...

Flipkart-Walmart deal has been a landmark moment in the history of e-tailing. Since its humble beginnings in 2000, e-tailing has come a long way. The growth story of the ...

Introduction to the Indian Beauty and Personal Care Market   The Indian Beauty and Personal Care (BPC) market is expected to grow at a CAGR of 9%, from ~USD 14-15 bi...

With an online population of 500 mn in 2017, India has one of the fastest growing Internet population in the world. We believe a Compound Annual Growth Rate (CAGR) of 13%...

The Indian e-tailing industry has seen good momentum from 2014. Though there was a slump in 2016 with the growth being just 12%, the industry recovered well in 2017. The ...

  Understanding the product and market growth of home automation in India The home automation market in India is expected to reach INR 8800 crore by 2017, with the r...

Where is the incremental private equity money going in Indian market:   Traditionally India has been a consumer growth story. Almost all the unicorns and the large i...

With the gradual opening up of the Indian economy since 1991 across various sectors has made the Indian market very competitive. Gone are the days when one had to wait fo...

The logistic service forms the backbone of the entire e-tailing industry. Hence the biggest of the players have created their own arm to provide the best customer experie...

Etailing Leadership Index (ELI) for the July-Sep quarter. The index is a view on how customers perceive the e-tailing platform and do not represent the market share dyn...

As highlighted in our previous paper, “Understanding the inflection point for Online Retail”, indexing from the year when online share crossed 0.5% of total retail, w...

The goal of the project was to develop a comprehensive market strategy for an online classifieds player in the Middle East. The firm wanted to expand to a new geography a...

Our client one of the largest e-tailing players in India wanted to benchmark its customer satisfaction with the competitors and understand the satisfaction across key par...

The evolution of E-commerce has taken varied paths for developed and developing nations. We benchmarked four countries (USA, UK, China and India) on their online retail p...

  Our client, one of the largest e-tailing players in India, wanted to benchmark its delivery performance with the competitors. The client also wanted to understand ...

  Consumer internet space has taken a steadfast growth in the recent times, especially with the wave of digitalisation kicking in and the internet becoming accessibl...

  Indian hospitality sector is beginning to witness some unprecedented growth from the time new hoteling models have disrupted the whole conventional scenario. An an...

The MSME sector has rightly been denominated as the engine of growth for the Indian economy. Its recent development as a potential business investing ground from home and...

Over the last decade with the internet boom taking place and more e-commerce and e-tail services coming up, the role of Third Party Logistics(3PL) has become really impor...

This document is a graph which covers the behaviour of consumer towards online cab aggregators. DOWNLOAD HERE

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

Report on Food-tech Industry:  

Report on Online Mobility Industry:   DOWNLOAD HERE

  Report on Indian E-logistics Industry: DOWNLOAD HERE

  Report on Indian Wallet Industry from Q1 CY’17. With the sharp increase in user base, the mobile wallets see a decrease in the overall consumer satisfaction....

  Report on Indian Food-tech Industry.   DOWNLOAD HERE

  Report on Indian fashion E-tailing Industry from Q1 CY’17. Recovering from Q4’16 and the festive sales period, the industry improved on key metrics like de...

  Report from E-tailing festive months. October’16: Electronics dominated the month due to high discounts on Mobiles and Large Appliances by top players coupled w...

Report on Online Mobility Industry from Q1 CY’17. Stagnation in consumer demand is reflected in the falling MAU numbers for the two major platforms. This indicates ...

  Report on Indian E-logistics Industry. Currently, leading players like FK and AZ deliver 80-85% shipments through captive arms. Unlike the big-etailers, smaller e...

  Report on Indian Wallet Industry from Q1 CY’17. Seller satisfaction with mobile wallets has increased sharply from the last quarter. This has happened primar...

  Report on Indian fashion E-tailing Industry from Q1 CY’17. Fashion E-tailing industry saw and increase in seller NPS post sales period Reduced load on operat...

  Report on Indian E-tailing Industry from Q1 CY’17. Reduced operational load on the industry in Q1’17 led to shorter delivery times. Shipments handled by in...

  Report on Online Mobility Industry from Q1 CY’17. Driver incentives spending was cut sharply in the past quarter, as players started focussing more on unit e...

  Report on Indian E-logistics Industry from Q1 CY’17. The success of the Amazon IHS program can be judged from the fact that the store count has grown from sc...

The growing on-demand economy has led to the development of Taxi-aggregator firms that have changed the way people view commuting within a city. Uber, and Ola are perceiv...

Overall, Q1-CY17 followed the cyclical nature of industry and returned to levels seen in Q1-CY16. Although shipments volume and 3PL revenue reduced, e-logistics companies...

  Report on Indian Wallet Industry from Q1 CY’17. Consumers are increasingly using wallets for utilities and O2O transaction.   DOWNLOAD HERE...

  Report on Indian Food-tech Industry from Q1 CY’17. Partner restaurant satisfaction for food-tech players jumped up by 900 basis points from the last quarter ...

  Report on Indian E-tailing Industry from Q1 CY’17. Orders getting delivered within 2 days in Q1’17 continued to increase. Reduced load on supply in Q1’17...

  Report on Online Mobility Industry from Q1 CY’17. For India, disruption of mainstream transport modes could see the online mobility market growing 5x (in tri...

  Report on Indian E-logistics Industry from Q1 CY’17. 3PLs have seen a decrease in # of shipments served through them Major e-tailers have started focusing mo...

  Report on Indian Food-tech Industry from Q1 CY’17. With players looking to increase their penetration and onboarding new customers to their platform. There i...

  Report on Indian Fashion Industry from Q1 CY’17. With players looking to improve other important metrics like profitability, there has been the focus to furt...

  Report on Indian E-tailing Industry from Q1 CY’17. Prime members have much higher satisfaction compared to non-prime members for quick delivery, which is ...

  Report on Online Mobility Industry from Q1 CY’17. Supply crunch situation was exacerbated by drivers leaving online platforms entirely This trend was precipi...

  Report on Indian E-logistics Industry from Q1 CY’17. Increased dependence on Kirana stores and other local stores are being used for last mile delivery Pione...

This document covers the journey of consumers with online hotel aggregators covering their source of awareness and split of online bookings. DOWNLOAD HERE...

This document covers the performance of Indian Mobile Wallets Industry for Q1 Calendar Year 2017 it from business metrics, consumer and partner restaurant side. DOWNLOAD ...

This document covers the performance of Indian Online Cab Aggregators for Q1 Calendar Year 2017 covering it from business metrics, consumer and driver side. DOWNLOAD HERE...

This document covers the performance of Indian Food-tech Industry for Q1 Calendar Year 2017 it from business metrics, consumer and partner restaurant side. DOWNLOAD HERE...

This document covers the performance of Indian Fashion E-tailing Industry for Q1 Calendar Year 2017 covering it from business metrics, consumer, seller and delivery perfo...

This document covers the performance of Indian E-tailing Industry for Q1 Calendar Year 2017 covering it from business metrics, consumer, seller and delivery performance s...

This document covers the performance of Indian Third Party Logistics Industry for Q1 Calendar Year 2017 covering the performance of both captive and 3PL players. DOWNLOAD...

This document covers a brief perspective on Amazon prime covering its adoption, consumer behaviour, prime delivery experience and consumer satisfaction. DOWNLOAD HERE...

Etailing Leadership Index (ELI) for the Jan-Mar quarter. The index is a view on how customers perceive the e-tailing platform and do not represent the market share dyna...

This document covers a perspective of Indian Online Travel Agent (OTA) industry covering its key trends and growth dynamics. DOWNLOAD HERE...

This document covers insights on e-logistics market from Q4CY’16. DOWNLOAD HERE

This document covers insights on online mobile sales from Q4CY’16. DOWNLOAD HERE

This document covers insights on online fashion e-tailing Industry from Q4CY’16. DOWNLOAD HERE

This document covers the performance of Indian Mobile Wallets Industry for the year 2016 covering it from business metrics, consumer and partner restaurant side. DOWNLOAD...

This document covers the performance of Indian Food-tech Industry for the year 2016 covering it from business metrics, consumer and partner restaurant side. DOWNLOAD HERE...

This document covers the performance of Indian Fashion E-tailing Industry for the year 2016 covering it from business metrics, consumer, seller and delivery performance s...

This document covers the performance of Indian E-tailing Industry for the year 2016 covering it from business metrics, consumer, seller and delivery performance side. DOW...

This document covers the performance of E-FMCG Industry for the year 2016 covering the business metrics and consumer experience and satisfaction. DOWNLOAD HERE...

This document covers the performance of Indian Third Party Logistics Industry for the year 2016 covering the performance of both captive and 3PL players. DOWNLOAD HERE...

This document covers the performance of Indian Online Cab Aggregators for the year 2016 covering it from business metrics, consumer and driver side. DOWNLOAD HERE...

This document covers insights on food-tech Industry from Q4CY’16.   DOWNLOAD HERE

This document covers a perspective on the online insurance market in India. DOWNLOAD HERE

This document is an article which answers how the year 2016 was for the e-tailing industry in India. DOWNLOAD HERE

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

The challenge Inspite of increasing deployment of technologies over the last few years, the Indian e-tailing industry continues to face trouble on multiple metrics of sup...

This document covers the insights of Indian Fashion e-tailing industry. It includes the performance of the various categories across the quarters. DOWNLOAD HERE...

This document covers a perspective on the impact of Demonitization on MSMEs. DOWNLOAD HERE

This document covers a perspective on the financing needs of the sellers of e-commerce platforms. It includes the current and unfulfilled needs of the sellers along with ...

This document is a chart which shows the near term and mid-term impact of demonitization on e-tailing, online cabs, food-tech and hyperlocal grocery. DOWNLOAD HERE...

This document is a chart which shows the growth of private labels in e-tailing, furniture e-tailing, fashion e-tailing and grocery e-tailing in India. DOWNLOAD HERE...

This document covers the performance of food-tech industry in Q4 calendar year 2016 covering the performance of the players and consumer NPS. DOWNLOAD HERE...

This document covers the key trends on fashion e-tailing covering the growth of the category, consumer shopping trends and delivery performance. DOWNLOAD HERE...

This document covers the keys trends of the e-tailing industry in Q4 calendar year 2016. It includes the key strategies implemented by the player in e-tailing space. DOWN...

This document is a graph which depicts the difference in delivery performance between Amazon and Flipkart. DOWNLOAD HERE

This document is a graph covers the growth of private labels in e-tailing industry. DOWNLOAD HERE

This document is a chart that compares the delivery performance of top cities across India and Saudi Arabia. DOWNLOAD HERE

This document is a graph which shows growth of Uber in key markets US, China and India. DOWNLOAD HERE

This document is a chart which covers the consumer buying behaviour with the various e-tailers highlighting the consumer repeat rate. DOWNLOAD HERE...

This document is a graph which covers key trends in fintech alternative lending space. DOWNLOAD HERE

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

This document is a chart which covers the potential of online disruption in the various means of transport. DOWNLOAD HERE

This document captures the behaviour of consumers with fashion e-tailing covering their browsing and buying behaviour in the horizontal platforms. DOWNLOAD HERE...

Growth of the e-tailing industry in India is increasingly driven by the smaller cities. A 91 Million shopping base growing to 180 million base in next 5 years holds the p...

This document is a chart which compares the customer experience of Ola and Uber covering ride and booking experience. DOWNLOAD HERE...

This document is a chart which shows how rapid customer adoption has led to a fall in private car usage.

This document is a chart which depicts how the rapid on-boarding of sellers has let to the dip in quality of sellers. DOWNLOAD HERE...

This document is a graph which shows where the Indian online cab market is positioned when compared to US and China market. DOWNLOAD HERE...

This document is a graph which covers some insights on cab market in Bangalore. DOWNLOAD HERE

This document is a graph which covers the cab supple performance of Ola and Uber. DOWNLOAD HERE

This document is a chart which shows the growth of online sales of white goods, retail lighting and brown goods in India, US and China. DOWNLOAD HERE...

This document is a graph which shows what percentage of sales for e-tailing sellers in white goods, retail lighting and brown goods comes online. DOWNLOAD HERE...

This document is a graph which shows the quarter performance of e-tailing industry for the fiscal year 2015-2016. DOWNLOAD HERE

This document is a graph which shows the expected growth rate of Indian lighting and appliances market. DOWNLOAD HERE

This document is a chart which shows the satisfaction of white goods, retail lighting and brown goods sellers with online marketplace. DOWNLOAD HERE...

This document covers a perspective on the performance of Paytm along with the key initiatives taken by it and its focus areas. DOWNLOAD HERE...

This document is a graph which depicts the growth of online mobile sales in India by 2020. DOWNLOAD HERE

This document is a graph which shows the preference of sellers towards the various online classifieds platforms. DOWNLOAD HERE

This document covers insights on the delivery performance of the Indian e-tailers for Nov-15, Dec,15 and Jan-16. DOWNLOAD HERE

This document is a chart which shows the percentage impact of demonitization on November 2016 on e-tailing, online cabs, food-tech and hyperlocal grocery. DOWNLOAD HERE...

This document is a graph which shows the growth of e-tailing industry from Dec-2014 to Dec-2015. DOWNLOAD HERE

This document is a chart which shows the online shopping behaviour of consumers in the festive sales of October 2015. DOWNLOAD HERE...

This document is a chart which shows the category-wise performance of e-tailing industry in the festive sales of October 2015. DOWNLOAD HERE...

This document is a chart which shows the performance of Indian e-tailers in the festive sales of October 2015. DOWNLOAD HERE

This document covers the performance of the e-tailers in the October 2015 festive season. DOWNLOAD HERE

Moving fast and being prepared for GST – A comprehensive guide for businesses to take action today to build competitive advantage in the light of GST implementation...

This document covers the rise of consumer business in India identifying the key success stories and growth mantras. DOWNLOAD HERE

This document covers a perspective on the credit needs of online marketplace sellers. DOWNLOAD HERE

This document is a chart which shows the internet usage evolution curve including the reasons for not shopping online. DOWNLOAD HERE...

This document compers the performance of OLA and Uber across key parameters such as GBV, customer metrics, driver incentives. It also includes a view on the expected grow...

The Gold Rush of the new age   The idea of waging a war to capture market share in a booming economy like India is not new to companies. After the liberalisation of ...

This document covers insights on the e-tailing market in India, covering the key strategies implemented by the players. DOWNLOAD HERE...

This document covers a view on the Indian e-logistics market covering the performance of the various players in it. It also covers how the e-logistics ecosystem is going ...

This document covers the journey of e-tailing in India covering the market segments key player GMV run rates, cash burn and discounts, category wise trends, supply chain ...

Ths document covers the perspective of sellers towards the key e-tailing players in India. It includes the impact of selling online on sellers, the commissions charged by...

This document covers a perspective on the growth of e-tailing market in India covering both horizontal and vertical players. It also covers geographic trends, category-wi...

This document covers the behaviour of sellers across key categories with Amazon, Flipkart and Snapdeal. It also covers the perception of sellers towards these three brand...

Operational efficiency in recent times has become one of the major talked about issues and a huge amount of efforts are going into maintaining it. One such study was cond...

This document covers the insights on the evolution of the online cab aggregators market in India covering its market opportunity, challenges and opportunity. DOWNLOAD HER...

Travel and tourism is a fast-growing vertical in India. People have started travelling for luxury lately and a lot of Indian economy is coming from tourism. Along with th...

This document covers the insights of consumers towards the e-commerce market in India. DOWNLOAD HERE