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Dec, 2020     

Amazon tops the charts in online delivery experience

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Redseer said consumer sentiment towards Amazon was high due to parameters like fast returns and reverse logistics, as well as its ability to manage cost per delivery with speed. Amazon India’s average delivery time per order was close to 3.5 days with return pickups in 2 days versus the industry average of 4-5 days of delivery time, said Redseer.

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