reports Analyst Food Report Dec, 2016 | By Anil Kumar, Ujjwal Chaudhry Analyst Food Report Online food delivery is expected to grow by 150% to reach USD 750 million in 2017 Anil Kumar CEO Ujjwal Chaudhry associate director Delivery is outpacing the overall restaurant industry growth Within delivery, online medium is gaining traction and this market (GMV) stood at USD ~300mn last year Online Market Size Herein, aggregators dominate the market with Internet Kitchens having limited presence Online Market Size by model in GMV terms India is still a nascent market as compared to mature markets like UK where online delivery commands much higher share of delivery orders Global Penetration Level Top 5 cities in India contribute >85% of the overall order volume currently with Bangalore leading the way Top 5 cities contribution Partner restaurants have a new business source in online platforms with contribution as high as ~35% to their overall business currently Online business contribution for partner restaurants Partner satisfaction has a high variance with significant gap between leading and anchor player Partner Satisfaction Trends Consumer satisfaction has a lower variance among leader and anchor players compared to partner satisfaction; is at par with other e-commerce verticals Consumer Satisfaction Trends While the cost for captive delivery fleet is high compared to 3PL and restaurant delivery, it also enjoys higher customer satisfaction Delivery Models High delivery cost raises concerns over the unit profitability of the industry Unit economics by business model Online food delivery is expected to grow by 150% to reach USD 750 million in 2017... Market Size Forecast ...with the coming year presenting a slew of new opportunities as well as challenges Opportunities, Challenges and Innovation Tech disruption in Indian Dine-In Services Buy Full Report A Definitive Guide to Indian Foodtech Trends Buy Full Report Cloud Kitchens – The Secret Sauce to Survive in the Post-Covid Restaurant Market? Buy Full Report INSIGHTS Talk To Our Expert Connect