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Apr, 2017      |     By Anil Kumar, Ujjwal Chaudhry

State of the Online Cabs Market

This report broadly covers the trends in Online Taxi Market in Q1 2017.

Anil Kumar


Ujjwal Chaudhry

associate director

What is in this report?

Eight Key Dimensions for Assessing Sector Performance


State of the Online Cabs Market Q1-CY17- Executive Summary


Sector Assessment Scorecard: Q1-CY17 Performance

After multiple quarters of delivering growth, the online cabs market suffered a minor slowdown in Q1-CY17

Industry slowdown was primarily caused by supply crunch due to striking drivers- as reflected in fewer driver working days and lower cab supply

Stagnating customer demand also played a role in growth slowdown- even as carpooling remained a bright spot

While the market declined, there was an improvement in unit economics- as shown by a strong drop in driver incentive spending

Lower driver incentive earnings coupled with fewer rides per day in the past quarter led to a sharp drop in driver income

Striking drivers meant that industry saw an increase in ETAs in the past quarter; however, other operational metrics remained stable

Despite increase in ETA, industry had a stable Consumer Satisfaction with 'booking experience'; however, satisfaction with ride experience worsened

On the regulatory side, the past quarter was largely uneventful; newly enacted regulations had little or no impact on the sector


China offers a successful example of a rapidly growing online mobility market

For India, similar disruption of mainstream transport modes could see the online mobility market growing 5x (in trip terms) by 2020


List of Paid Reports on Taxi Aggregator Market – Q1 CY17

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