KSA SME Digital Lending: Powering 20% of SME Credit by 2030
Saudi Arabia’s financial sector is undergoing a transformation, with digital lending emerging as a key enabler of growth. Fintech-driven solutions are bridging the credit gap by offering faster, more accessible financing tailored to SME needs. With increasing regulatory support and continued fintech innovation, digital lending is empowering SMEs, fostering entrepreneurship, and driving economic expansion. In […]
Q-Commerce 2.0: Why Quick Retail is the New Norm- Quick Retail to be a bigger opportunity than Food delivery
Quick delivery may have started as a niche, but it’s quickly becoming the norm. Food was the first category to go quickly, and it worked. UAE consumers embraced the ease of ordering meals from home, fueling the rise of unicorns like Talabat and strong, fast-scaling players like Noon and Careem (the region’s “Rhinos”). Then came groceries. […]
MENA Creator Economy
The MENA creator economy is undergoing a transformation driven by shifting consumer behaviors. While brands have historically leaned on celebrity endorsements to drive broad recall and long-term conversions, we are not witnessing a pivot towards content creators who offer an ability to create more personalized and targeted campaigns. This shift is underpinned by the growing […]
GCC Fashion Market Outlook: Momentum, Digital Shift & Cross-Border Competition
Fashion retail in the GCC is thriving, fueled by economic strength, global attention, and evolving consumer preferences. Currently valued at $ 85 Bn, the market is expected to grow at a steady 7% CAGR, reaching $ 127 Bn by 2030. Together, the UAE and KSA account for nearly 80% of the total market, highlighting their […]
The Future of Online Classifieds in MENA
MENA’s online classifieds sector is rapidly evolving, with strong growth driven by increasing digital adoption and advertising expenditure. While platforms have traditionally relied on seller-paid advertising for revenue, the next wave of value creation lies in facilitating transactions and offering value-added services. As classifieds expand their role from listings to full-service marketplaces, they are unlocking […]
Opensooq’s 100m Journey: A Conversation with Adey
An interview between Sandeep Ganediwalla, Partner at Redseer, and Adey Salamin, Co-founder of OpenSooq Introduction MENA startup ecosystem typically spotlights success stories from UAE and Saudi Arabia. OpenSooq offers a compelling alternative narrative. Boasting 100+ million users and generating billions of monthly page views, the classifieds platform strategically deprioritized these premium markets in its initial […]
UAE’s Next Frontiers of Online Retail Growth
The UAE’s online retail market has grown tremendously over the past 5 years, quadrupling in size and surpassing AED 50 Bn in 2024. Online penetration now exceeds 15%. However, the next wave of growth is just beginning. In this edition, we explore what the future growth drivers would be for the online retail market in […]
The Rise of E-commerce Enablement SaaS
Saudi Arabia’s e-commerce ecosystem is undergoing a transformation, with SMBs increasingly looking to build their digital presence, yet still facing many barriers to entry. Traditional web development remains costly and complex, leaving many small businesses offline. E-commerce Enablement SaaS (E-com SaaS) platforms are stepping in to bridge this gap, offering all-in-one solutions that simplify launching […]
Local Champions: Noon now holds the leading position in the UAE’s online retail sector!
Noon now holds the leading position in the UAE’s online retail sector! Noon has rapidly captured significant market share in the UAE’s e-commerce space, with its rapid delivery experience emerging as a standout differentiator. This convenience-first approach has helped Noon win market share from other players, particularly in high-frequency categories like grocery, personal care, and […]
Mozark: Pioneering Proactive AI-enabled Digital Experience Monitoring
A seamless digital experience is a strategic imperative in today’s world. In an era where customers have zero tolerance for glitches, businesses must ensure flawless interactions. To meet this need, the digital experience monitoring industry has been helping companies track and optimize user experiences for many years. This space, however, is evolving rapidly. With AI […]
Winning in the Digital Era: The Strategic Imperative of Observability
As businesses scale their digital operations, real-time monitoring and automated issue resolution have become critical. Traditional observability tools struggle to keep pace with complex, hybrid environments, creating inefficiencies and reactive workflows. AI-driven observability is now emerging as the next frontier, enabling predictive insights, autonomous remediation, and seamless digital experiences. In this report, we explore how […]
The Rise of Dark Cafés: The Next Frontier in Q-Commerce
Q-Commerce has rapidly evolved from restaurant and grocery aggregation to dark stores, fulfilling a growing demand for ultra-fast delivery. Now, the latest addition to this ecosystem—dark cafés—is redefining how consumers access ready-to-consume beverages and snacks. Pioneers like Zepto Café have demonstrated rapid adoption, scaling to 100K daily orders within just six months. In the UAE, Shot by […]
Digital Advertising in Transition
MENA’s Digital Advertising Landscape is continuing to evolve in step with consumer behaviour shifts. In previous editions, we have explored the opportunities that in-app advertising and MENA’s digital advertising landscape hold. In this edition, we explore how the digital advertising landscape is evolving with changing consumer behavior. Specifically, despite social media’s strong influence on MENA’s […]
Heightened Ramadan excitement this year is set to drive $10 billion in retail spending
Ramadan Kareem! We extend our warmest wishes to you and your loved ones. This sacred time brings together people worldwide in a shared journey of reflection, fasting, and prayer. In anticipation of Ramadan, we conducted a comprehensive study to understand consumer needs, motivations, and preferences during this period. This year, we see a dynamic intersection […]
Ramadan Rush: Increased Excitement Set to Fuel Spend in UAE
As the holy month of Ramadan approaches, consumers across the UAE are gearing up for a season of reflection, generosity, and celebration. This period not only holds deep cultural significance but also presents a unique opportunity for businesses to align with evolving shopping behaviors. Consumer excitement for Ramadan is at an all-time high, with a […]
Keeta has gained ~10% market share in KSA— what’s next?
Saudi Arabia’s food delivery sector has undergone rapid transformation over the past five years, evolving into one of the most dynamic and profitable markets in the region. With high consumer adoption, high purchasing power, and sustained profitability, the industry continues to attract new challengers. Yet, growth is far from over. As the market matures, competition […]
BNPL Driving the Future of FinTech
KSA’s BNPL landscape is thriving, propelled by a young, tech-savvy population, low credit card penetration, and strong regulatory support. While BNPL players elsewhere have encountered hurdles—from funding crunches to regulatory clampdowns—Saudi Arabia’s ecosystem has proven remarkably resilient, positioning the Kingdom as a regional fintech leader. In this edition, we’ll explore the key trends shaping BNPL […]
MENA to see 10 Tech IPOs in 2025
MENA has witnessed a significant surge in IPO activity, with 2022 and 2023 marking the peak, each hosting approximately 50 IPOs. However, a closer examination of the 2024 figures reveals a shift: the growing prominence of digital-first companies in the IPO landscape. Explore this edition to discover the key trends shaping MENA IPOs: The share […]
MENA Q-Com a $6 Bn Opportunity in 2025, >10% of Online Retail
Quick Commerce (Q-Com) is transforming the retail landscape by providing ultra-fast delivery and convenience, often in as little as 10 minutes. By 2025, it’s projected to represent a $6 billion market in MENA, surpassing 10% of the region’s online retail share. With rapid growth across categories, evolving consumer preferences, and innovations in delivery modes, Q-Com […]
5 Predictions for MENA’s Digital Economy in 2025
As we step into 2025, the MENA region stands at the threshold of a digital transformation that promises to reshape its economic landscape. The convergence of technology, changing consumer behaviors, and robust digital infrastructure has set the stage for unprecedented growth in the digital sector. We predict five major shifts that will characterize MENA’s digital […]
Age of Intelligent Learning Incoming
The landscape of media and communication has undergone a fundamental transformation with the advent of digital technologies. Pre-digital communication was confined to scheduled face-to-face meetings and calls. The post-digital era enabled constant connectivity, with communities engaging continuously across time zones. Traditional localized groups have expanded into extensive global networks. Digital platforms facilitate connections across geographical […]
Redseer delighted to support Nice One’s IPO
We are excited to congratulate Nice One on its recent IPO debut on the Saudi Exchange’s Main Market (Tadawul). As the leading online platform for cosmetics, personal care, and fragrances, Nice One continues to set benchmarks in the industry. This marks a pivotal moment for the online Beauty & Personal Care Retail Market & also […]
5 Predictions for MENA’s Digital Economy in 2025
Redseer Strategy Consultants is proud to present its top five predictions for MENA’s digital economy in 2025, building on a transformative 2024. With consumer demand for digital services expanding across new sectors like Quick Commerce and a record-breaking $10 billion IPO by Talabat, the region’s digital landscape is poised for unprecedented growth. Our analysis predicts […]
Digital First Companies Driving IPO Momentum in MENA
2024 was a pivotal year for MENA IPOs, marked by both continuity and change. Digital-first companies took center stage, with a notable increase in both the proceeds and the number of IPOs compared to 2023. In this newsletter, we explore some key trends shaping the MENA IPO market in 2024. Read on to learn more: […]
Redseer Celebrates Talabat’s Historic Tech IPO
We are delighted to congratulate Talabat on its successful debut on the Dubai Financial Market (DFM), raising an impressive $2.04 billion. As the leading on-demand delivery platform in MENA, Talabat serves over 6 million monthly active customers across eight countries, addressing a population of over 71 million. Its online marketplace provides a convenient, personalized way […]
5 trends Reshaping Ecommerce in MENA
The e-commerce landscape in the Middle East and North Africa (MENA) region is undergoing a rapid evolution, shaped by rising internet penetration, a young population, and growing consumer confidence in online shopping. This report provides a detailed exploration of the region’s dynamic market shifts, highlighting five key trends set to redefine the future of online […]
KSA-Hyperlocals: Moving Towards Multi-Verticality
The KSA hyperlocal market is positioned for significant growth, presenting substantial regional opportunities. While the total addressable market is estimated at SAR 600 billion, the current market size remains underpenetrated at SAR 23 billion, indicating considerable room for expansion. This report provides an analysis of the hyperlocal landscape, examining its current structure, growth potential, and […]
Digital Media Channels to Power Black Friday This Year
Black Friday has emerged as one of the most important events in retail in the Middle East and North Africa (MENA), owing to the wide array of deals and discounts spread out over the 5–6 week festive period. As retail traffic is set to be high, retailers in the region need to be cognizant of […]
Middle East Tourism Surge: Driven by Strategic Policies and Visionary Planning
The Middle East has emerged as a leader in the global recovery of international tourism, boasting a 31% growth above pre-pandemic levels, as reported by the UNWTO. This success underscores the region’s strategic vision, driven particularly by the UAE and Saudi Arabia’s focused policies. Such proactive efforts, including ambitious 2030 tourism objectives and expanding domestic […]
The Evolution of Saudi Arabia’s Fashion Landscape
From the evolving retail landscape to the booming e-commerce sector, Saudi Arabia’s fashion industry is undergoing significant transformation. In this newsletter, we’ll explore how these dynamic changes are reshaping the Kingdom’s fashion ecosystem, with a special focus on the sector’s growth from 24% of retail share in 2019 to a projected 27% by 2028. What […]
MENA Grocery IPOs – A $100 Bn Unlock for the Ecosystem
Traditionally, the grocery sector has been perceived as relatively stable and predictable, characterized by steady growth, incremental changes, and a limited pace of innovation. The industry’s focus has often remained on consistent product offerings, standard pricing structures, and familiar customer experiences. However, this landscape is evolving rapidly. Firstly, the way consumers are shopping with convenience […]
$100 Bn in IPOs on the Horizon
The MENA grocery sector, now exceeding $100 billion in value, and accounts for 25% of regional consumer spending. Between 2019 and 2023, grocery sales grew by 16%, with forecasts for 2024 projecting a CAGR of 5%. This growth reflects both the market’s resilience and the evolving needs of its consumers. What was once a space […]
UAE’s Tourism: Boosting Retail, Hospitality, and Economic Gains
UAE continues to redefine the global tourism landscape. Tourism has positively impacted the overall GDP, especially in key sectors such as hospitality and retail. There is also an immense opportunity pool for retailers in the region, generated by catering to international visitors. Our associate partner, Akshay, was recently quoted on the UAE’s tourism sector, which […]
Digital Rhino’s to drive >30% of IPOs in the region
In recent discussions about the MENA region’s digital economy, two common notions emerge: the perceived scarcity of unicorns and the limited availability of growth capital. The idea that MENA lacks unicorns—companies valued over $1 billion—has been frequently highlighted and is partly true. This article aims to challenge these misconceptions. Here’s what to expect: 1. There […]
Multi-Verticality shaping the future of Q-commerce
The Q-commerce (quick commerce) landscape in the UAE is undergoing rapid transformation. What started as a niche food delivery service has evolved into a diverse, multi-vertical ecosystem catering to various consumer needs. With increasing expectations for speed and convenience, platforms are expanding their offerings beyond food delivery, shaping the future of on-demand services. This article […]
Reshaping E-Commerce in MENA
As the MENA e-commerce landscape continues to evolve, we’ve been tracking key trends that seemed unstoppable just a short time ago. But recently, we’ve noticed a reversal — from the rise of omnichannel players to the comeback of cross-border shopping and, most notably, a return to price sensitivity. These changes are reshaping the region’s retail […]
Online drives KSA Fashion Industry
From the evolving role of women in society to the booming e-commerce sector, the fashion landscape has been anything but static. In this article, we’ll explore how these dynamic changes are reshaping the Kingdom’s fashion industry, with a special focus on the sector’s impressive growth and future prospects. What to expect in this article: Read […]
MENA IPOs: Oasis in the Desert
2024 has been a transformative year for global markets, and we’ve seen a number of critical shifts since our last update. From rising interest rates to fluctuating oil prices, the investment landscape has been anything but stable. In this article, we’ll explore how these economic headwinds are reshaping capital markets, with a special focus on […]
KSA Q-com Roundup – Buckle up for the ride
H1 2024 has been an active period for quick commerce in KSA. We’ve already discussed some of these ongoing changes in our previous quarterly update on food delivery and also covered the rapid rise of quick commerce in online grocery in the kingdom. Today, we are doing a quick commerce roundup for the kingdom as […]
Quick Delivery to Drive KSA Online Grocery Market
The online grocery market in Saudi Arabia is on the cusp of significant expansion, with the market expected to reach SAR 10 Bn by 2028. The market already generates 100K daily touchpoints with consumers, supported by over 20K drivers. Increased demand, developing supplier ecosystem, and government initiatives drive this growth. As consumer behavior shifts towards […]
GCC Goes Flexitarian – A $500 Mn Opportunity in GCC
In our previous newsletter, we explored the rapid growth of the plant-based protein market in the UAE and GCC, driven by evolving consumer preferences and health-conscious trends. This follow-up interview provides further insights into the dynamic shifts and opportunities within this emerging sector. Read on for an exclusive conversation with Edward Hamod, Founder and CEO […]
GCC goes Flexitarian
UAE consumers are growing more health conscious. Their behavior towards health-friendly options is becoming stronger, leading to more frequent choices of nutritious foods. This shift towards healthier lifestyles is creating a higher demand for plant-based meat alternatives and healthier food options. The trend also extends to the fast-food industry, where conscious indulgence is gaining traction. […]
MENA Rhinos on the Charge: Powering $50 Bn in Market Cap
The MENA region is quietly nurturing a unique breed of companies, “the Rhinos,” which are set to create over $50 billion in market capitalization over the next five years. These Rhinos, characterized by $100 million+ valuations, a path to profitability, and steady 15%+ growth, are challenging two prevalent myths about the region: a scarcity of […]
Plant Based Protein Perspective
The plant-based protein market in the UAE and GCC is rapidly emerging due to shifting consumer preferences and health trends. Despite the GCC’s $17 billion meat market, with chicken dominating, 10-15% of consumers want to cut back on meat due to health concerns. In the UAE, around 15% of consumers are seeking to reduce meat […]
Last Mile Delivery is a Key Enabler to Online Retail
Consumers in Saudi Arabia continue to adopt online shopping. This means that more products than ever are delivered to end consumers (i.e., last-mile logistics). With the delivery driver now the only physical touchpoint with consumers, this segment is both critical and fast-growing. With the need for the last mile continuing to accelerate, the industry is […]
The Power Shift: From Brand to Retailer
In the UAE’s grocery sector, established brands continue to enjoy robust profit margins, yet retailers are increasingly facing significant challenges due to intensified competition and evolving consumer preferences. However, within these challenges lies a silver lining of growth opportunities. A notable trend is the rising strategic focus on private labels among grocery retailers. Private labels […]
MENA’s IPO Landscape: Technology to Drive Metamorphosis
Over the past five years, the MENA region has navigated global financial challenges with resilience. Mega-deals, strategic privatizations, and the growth of B2C consumer companies have laid a strong foundation for IPOs. Looking ahead, this report explores key shifts shaping the MENA IPO landscape, introducing an IPO readiness index that highlights the Technology sector’s potential. […]
Loyalty Programs – The secret sauce driving UAE online retail
The UAE e-commerce landscape is witnessing a surge in the influence of loyalty programs. While constituting just 30% of the overall online consumer base, online loyalty program members drive almost 50% (>$5.5 billion) of the UAE’s online retail market. This highlights the importance for e-commerce businesses to strategically design their loyalty programs to capture a […]
BNPL Boom in UAE & KSA
In today’s fast-paced world, flexibility and convenience in payment options have become increasingly important. In the years following the pandemic, consumers have become more price-sensitive than ever, whilst their aspirations to purchase goods and services are constantly growing. Enter Buy Now, Pay Later (BNPL) Services – transforming the way consumers shop and manage their finances. […]
Private Labels: Driving Power Shift from Brands to Retailers
In UAE’s grocery sector, while legacy brands in UAE’s grocery sector continue to enjoy healthy profit margins, retailers are facing a set of challenges. Amidst intensifying competition and shifting consumer preferences, the challenges for retailers are rising. Yet, within these challenges lie growth opportunities. A notable trend emerging is the strategic focus on private labels […]
Shifting Sands: 3 Anticipated Shifts in MENA’s booming IPO market
There was a time when Initial Public Offerings (IPOs) in the Middle East and North Africa (MENA) region were a rarity. From only a handful of IPOs taking place annually a few years ago, we currently see around 50 IPOs in the region on an annual basis looking at the data from the previous 2 […]
In-app advertising – Next frontier in digital marketing?
Advertising budgets tend to mirror shifts in consumer behavior. Our readers would be aware of how the digital ad spend is already higher than traditional channels in the UAE. And as consumers increasingly turn to digital channels, it’s only natural that advertising dollars would follow suit. However, Digital ad spending needs to adapt to match […]
UAE & KSA Markets: Same Same or Different?
At Redseer, we delve deep into various Consumer Internet sectors across the GCC region, drawing on over 10+ years of experience. While the pandemic drove rapid adoption of the digital economy, purchase decision criteria have evolved significantly in recent years. Through our brand and industry trackers, we closely examine the factors influencing decisions in the […]
MENA e-commerce: A unique ecosystem, in a period of transition
Amidst the turbulence of the pandemic, the digital economy surged globally, but nowhere more profoundly than in the MENA region. This is because we were still in the period of customer acquisition where the marketing spending was extremely high. The pandemic helped leapfrog these days, placing our region on a pedestal of growth. Now, as […]
KSA food aggregators to deliver a million smiles
The food service sector in Saudi Arabia is currently a massive SAR 100 Bn market that has displayed resilience and rebounded swiftly. The market witnessed a COVID-led decline because of reduced mobility/ operational hours and restaurant closures. During this time, an emerging trend of in-home consumption emerged which created a unique opportunity for food delivery […]
From Sand to Spectacle: KS Ramakrishnan on Building in GCC for the World, through the Lens of Leisure & Entertainment
GCC has been at the forefront of building global companies in the hydrocarbon industry. However, more recently we are seeing tech companies starting out of GCC or making it their base for global expansion. Today, we are excited to be talking to a leader who has built a niche and profitable services company in the […]
KSA Digital Economy
KSA’s economy has witnessed the fastest GDP growth rate during the 2021-22 period, driven by pro-business reforms and rising oil prices. Continuous improvement in ease of doing business, social and economic liberalization, and initiatives to attract talent and global businesses will pave the way for future growth. KSA has a thriving tech enabler ecosystem with […]
Saudi Arabia’s Rise to Global Entertainment Dominance
In the aftermath of the global pandemic, the Kingdom of Saudi Arabia (KSA) is experiencing a remarkable transformation across various facets of society. Swift advancements in social, economic, and cultural realms underscore Saudi Arabia’s aspiration to become the hub of the region and the world. This transformative phase is driven by a growing acceptance of […]
Ramadan: Homebound in UAE, Outbound in KSA
The holy month of Ramadan is around the corner, and we did a recent study to understand consumer needs, motivations, and preferences during the period. Some interesting trends have emerged, and stark differences exist between the expected behavior in the UAE and KSA. 1. Ramadan at Home in UAE, Out and About in KSA Celebrations […]
Resilience or Dry Spell in MENA’s Startup Funding Ecosystem?
As we step into 2024, we’re excited to share insights into the trends that defined the past year and the signals shaping the landscape ahead. In our latest article, we delve into the resilience of the MENA startup ecosystem amidst global funding challenges. 1.Globally, startup funding has been difficult, however MENA has been impacted lesser… […]
Massive USD 31 Bn Food Services Market in KSA to get an L&E uplift
The Food Services Landscape in KSA is witnessing significant growth powered by a thriving food delivery segment. This comes at a time when the kingdom is investing significantly into leisure and entertainment infrastructure to attract tourism, both international and domestic. The intersection of food services and L&E offers attractive opportunities for brands catering to these […]
Is Singles Day the New-Black Friday?
Its that time of the year! Black Friday has had a significant impact on the buying behaviour of consumers and now has become integrated in the retail calendar in UAE. This year Black Friday’s market growth is anticipated to stabilize as compared to last year, however it has now evolved into a festive last quarter […]
Navigating the UAE’s Super-App Market Landscape
The e-commerce landscape in UAE is witnessing a decline in the number of shopping apps used by consumers due to their increasing preference for streamlined app usage. Super-apps have emerged as a response to this trend, as major brands like Careem, Talabat, Noon Food, and Amazon expand to become comprehensive one-stop solutions for diverse consumer […]
Decoding UAE’s eGrocery Market Landscape
Over the past years, UAE eGrocery market been evolving. It has now matured and has a level of penetration comparable to developed markets. At the same time, the market has experienced a shift, moving from marketplace-driven to a balanced mix of omnichannel and hyperlocal players. Going forward, the eGrocery market is expected to double, attaining […]
Charting the Course: Jahez CFO Heni Jallouli Unravels the Dynamics of Saudi Arabia’s Food Delivery Landscape
In the bustling landscape of the Middle East’s food delivery market, one name stands out for its remarkable strides and unwavering commitment to convenience, taste, and technological innovation – Jahez. As a leading local digital champion, Jahez has become synonymous with hassle-free culinary experiences, redefining how people savor their favorite dishes in the region. Founded […]
MENA Black Friday a $74 Bn retail opportunity
1. MENA Black Friday will represent a sizable $74 Bn retail opportunity in 2023; However, its significance within the online retail calendar is moderating er ecosystem Black Friday Sales stabilizing but still significant. While the World Cup influenced sales last year, it is anticipated that the MENA retail calendar will return to its usual patterns. The […]
Saudi Arabia Real Estate: A Growth Story Grounded in Stability
1. KSA real estate sector set to grow at a 10% CAGR over next 5 years – almost at par with UAE The growth narrative in KSA is unfolding, and the real estate sector is directly benefiting from it. KSA’s real estate sector is set to grow at a steady 10% CAGR annually for the […]
Food Delivery: A Taste of Saudi Arabia’s Thriving Market
1. Food aggregators have already generated value for the broader ecosystem Currently, food aggregator market accounts for ~16% of the total food service market and has created roughly 150,000 jobs, equivalent to 1% of the total workforce in KSA. Furthermore, recent relaxation in labor regulations has made it easier to acquire delivery riders. Given the […]
Decoding MENA BNPL Market
1. Credit card adoption has been limited in MENA due to Shariah non-compliance, despite high banking penetration. Despite having a well-established banking sector, KSA faces hurdles when it comes to credit card adoption, with adoption ~20%. This is significantly lower than that of its global counterparts. The primary reason for this low adoption rate is […]
UAE: Gateway to $1.5Tn MENA Consumer Spending
UAE is the gateway to the $1.5 Tn MENA consumer spending market. UAE contributes 15% of GDP and over 15% of regional tourist influx, its strategic location and robust infrastructure have solidified its position as global trade hub status. Pro-business policies of the government coupled with strong consumer confidence in the country; position it as […]
UAE employees: A >$100Bn opportunity
In the ever-changing world of employee benefits, several interesting trends have come to the forefront. The UAE region, known for its appeal to expats, continues to attract individuals looking for new opportunities. However, a competitive market has led to a fierce talent war, making it challenging for employers to retain their employees. In this dynamic […]
KSA Omnichannels & Hyperlocals: Competition or Harmony?
eGrocery market in KSA has been undergoing continuous evolution over the past few years. During the pandemic, omnichannels managed to secure a significant market share by leveraging their offline resources. However, in the post-pandemic era, they are struggling to compete with digital natives due to their inferior technology and lack of resources for fast delivery. […]
Digital Disruption: UAE is shaping the future of business
UAE has transformed into a powerful economic force. Today, while accounting for ~15% of GDP, and >15% of tourist inflow to the region. Its strategic location and strong infrastructure have made it a global trade hub over the years. More recently, the pro-business policies of the government have turned the spotlight on investors into the […]
Shopping Goes Social – $10Bn Opportunity for MENA Retailers
The fusion of shopping and social media is reshaping consumer behavior and advertising strategies, offering a potential windfall of over $10 billion for those who seize the moment. Social media’s ascendancy from a communication tool to an overpowering advertising force cannot be ignored. With users now spending more than double the time on these platforms, […]
Disruption of the digital disrupters
There are some interesting trends playing out in the dynamic realm of digital entertainment. OTT video & audio streaming services are thriving in developed MENA nations. These industries are shifting to ad-based models to create mass appeal and drive penetration beyond the urban elite consumers. Thus, the Digital advertising space is set to be disrupted, […]
The Future is Customer Engagement
Customer engagement platforms are empowering organizations in the region to adapt to the fast-evolving consumer landscape, providing customizable and full-stack solutions to meet the varying, cross-industry needs, of customer engagement. As the focus in the digital economy shifts from customer acquisition to retention, these solutions become increasingly important in fostering lasting relationships and driving business […]
Unveiling Redseer’s Ecommerce Confidence Index in Middle East
We are delighted to unveil the inaugural Ecommerce Consumer Confidence Index (ECCI) in MENA. This index aims to capture the sentiment of consumers towards ecommerce. 1. Redseer has created ECCI to assess the consumer sentiment and confidence around eCommerce Ecommerce Confidence Index is designed to assess consumer sentiment and confidence in the eCommerce landscape by […]
Shopping Goes Social
Social media channels, with their large userbase and increasing time spent, continue to be the influential channels for retail purchase decisions. Social commerce along with live streaming has already taken up significant market share in some of the leading markets like China and Vietnam. This trend is expected to be followed in the MENA region […]
MENAT Powers Ahead with EVs
We are excited to share with you some remarkable insights into the automotive landscape in the MENAT region. In this article, we focus on the growing preference for electric vehicles (EVs) and the potential for significant market growth in the coming years. 1. Turkey’s consumers are embracing EVs as their car of choice with 40% […]
Decoding the UAE Real Estate Market
The UAE real estate market is booming, thanks to Russian expats and local buyers. In the short term, Russian expats are fuelling the market, while in the long term, local buyers will drive growth. In this newsletter, we’ll explore the top trends and factors that are contributing to this growth, including the influx of Russian […]
How to acquire new customers this Black Friday?
Last quarter of the year has traditionally been an important period for sales in UAE contributing more than 30% of overall retail sales. While, last year, the Football world cup overlapped resulting in a significant increase in sales. This year, we expect the growth to taper down as consumers increasingly start living in the moment, […]
Will MENA tune in to music streaming?
Despite the significant growth of digital technology and the high adoption of smart devices in the MENA region, music streaming has yet to reach the same level of popularity as other parts of the world. However, this presents an opportunity for the music industry to tap into the untapped potential of the region’s market. With […]
Ramadan Across Borders
As we reach the mid of the holy month of Ramadan, we would like to extend our warmest greetings to you and your loved ones. This is a significant time when Muslims from all over the world come together to engage in spiritual reflection, fasting, and devotion through prayer. Here, we will take a closer […]
Ramadan 2023~ Changing habits, evolving patterns!
Ramadan is a significant time of the year for Muslims, with many observing the month-long period of fasting, prayer, and spiritual reflection. For retailers in the Middle East and Southeast Asia regions with significant Muslim populations, this period can be a lucrative time, with an expected $150 billion in retail sales. While Ramadan remains the […]
Ramadan Retail Renewal
As the sacred month of Ramadan draws near, we would like to send our heartfelt greetings to you and your dear ones. Ramadan is an extraordinary time when Muslims across the globe unite to observe a month of spiritual reflection, fasting, and prayer. Here we will provide a deeper insight into the shifting trends for […]
GCC Conglomerates
GCC online retail sector has witnessed a rampant expansion, leapfrogging from 10 Bn USD in 2019 to 30 Bn USD in 2022. A strong digital enabler ecosystem, proactive policymaking coupled with a digital-ready population of 54 Mn, GCC ecommerce boom is unravelling. 1. GCC Online retail is sizable: ~$30bn in GMV and has been growing […]
Tech to Drive MENA IPO Boom
The Middle East and North Africa (MENA) region has seen a surge in IPO activity in recent years, with several high-profile companies going public and raising significant capital. To sustain this momentum, the region will need to continue embracing new technologies and innovative solutions to drive further growth. Here we deep dive into the thriving […]
Hidden Value of Discovery Commerce
With online taking center stage for influencing awareness, research, and consideration, the path to purchase is more complex than ever before. While online presents an immense opportunity to unlock growth by driving discovery for brands, its hidden value is yet to be capitalized. In this article, we deep dive into the sharp shifts in consumer […]
CBT Taxation – Supporting a sustainable local retail ecosystem
Recently, the customs duty ceiling for international cross-border trade was reduced. The policy change is expected to support creating a sustainable local retail ecosystem and further accelerate the trend of partnerships between local and international retail players in the UAE. Here’s an insight into the impact of the policy update on local retail players and […]
Digital Economy in Motion
In this article, we look back at what was a landmark year for MENA. Sectors across the digital economy saw rapid adoption and enhanced levels of consumer maturity which helped unravel the potential that the digital economy in the region holds. Here we call out some of the key highlights from 2022. 1. MENA is […]
BNPL Wave is Now a $1.5 Bn Reality
The Buy Now Pay Later (BNPL) market is expected to grow in the Middle East region as this payment mode has a fast approval method. This is the most convenient payment method, spread over a period of time with smaller amounts of EMI. As the COVID-19 pandemic disrupted the economic conditions in the Middle East […]
MENA Insurtech: Ripe for the Taking
Insurtech has all the makings of the long-awaited fulcrum that pioneers MENA’s insurance market level with that of developed economies, starting with the GCC. In this article, we deep-dive into MENA’s booming Fintech landscape and highlight a rapidly evolving segment within it – Insurtech. 1. Insurance penetration in GCC economies is still nascent– leaving significant […]
eB2B: Real Winners To Emerge Now
Pandemic driven eCommerce boom led to emergence of eB2B players, who were quick to pick on the shift in consumer purchase and attract investors, helping scale eB2B market to ~$1.2 Bn in MENAP. eB2B sector is witnessing consolidation as players look to balance focus on scale, profitability and enhance capabilities. It is important that players […]
Black Friday Sales To Cross ~ $350 Bn This Year
Black Friday, the biggest shopping extravaganza, presents a ~$350 Bn global opportunity through online sales. This year Black Friday will coincide with FIFA World Cup, impacting customers’ purchase behaviour and shopping patterns. Driven by deals and discounts, the Black Friday season is filled with excitement for shoppers, and financial sharing applications are providing an additional […]
The Game That Goes Beyond 90 Mins!
Digital Media has revolutionized how we experience sports events; its impact on World Cups has historically been massive and is expected to increase with the current edition of the Qatar World Cup. World Cup will drive audience engagement whose interest is directed not only to the 90 minutes of the game but also to behind-the-scenes […]
A Cup Full Of Food
Food delivery market is poised to benefit from the celebratory atmosphere that has been a feature of Mega sports events. High consumption enthusiasm will drive consumer spending and acts as a springboard to boost sales. “The Qatar cloud kitchen culture is rapidly evolving and will naturally get a major boost from the celebratory atmosphere” Ramez […]
The Most Inclusive Football Tournament
It is our pleasure to release our report “The Most Inclusive Football Tournament” covering key themes that will play out during the upcoming World Cup in Qatar. The championship in Qatar is one of the largest sporting events in a post-pandemic world. This report covers the impact, market outlook, and evolving consumer and supplier trends […]
The Most Inclusive Football Tournament
Football world championship in Qatar is one of the largest sporting events in a post-pandemic world. Enabled by the proliferation of digital media channels and internet/smartphone penetration, an unprecedented 5 billion consumers are expected to engage with the event. Consumption is expected to spike during the tournament which overlaps with the retail festive season. The […]
How can restaurants sustain in the evolving food service industry?
MENA Food Delivery Ecosystem is rapidly evolving. While food aggregators helped restaurants weather the pandemic, their impact on the profit margins has been reduced. Restaurants are creating own unique propositions to attract consumers and consecutively restaurant own apps are now the fastest growing segment. Evolving stakeholder economics is poised to reshape the food delivery market in […]
OTT Plays Finale After the World Cup
OTT is the future of entertainment, and sports tournaments have emerged to springboard user engagement. FIFA World Cup 2022 is expecting ~5bn viewership, out of which ~1bn viewership is projected through OTT platforms. A steep spike in OTT subscriptions is seen during a major sports event, which experiences a dramatic fall post event. Thus, OTT […]